Fankar Online logo

Terms & Condition

Last updated: June 23, 2026

These Terms & Condition apply to your access to and use of the Fankar Online website and services (the “Site”) and any purchases you make through https://fankaronline.net. By using the Site or placing an order, you agree to these terms. If you do not agree, please do not use the Site.

Not legal advice: This policy is provided for general business information and does not guarantee legal compliance.

1) About Fankar Online

Fankar Online is an ecommerce store operating in Pakistan. For questions, order help, or case-specific support, contact us at contact@fankaronline.net.

2) Eligibility and website use

  • You agree to use the Site for lawful purposes and in a way that does not infringe the rights of others.
  • You must not attempt to disrupt the Site, access restricted areas without authorization, or misuse any content, systems, or data.
  • We may suspend or restrict access if we reasonably believe the Site is being misused or used fraudulently.

3) Products and availability

  • Product images and descriptions are provided for general reference. Minor variations (such as packaging, color tone, or batch differences) may occur.
  • Product availability may change without notice. We may limit quantities per order or per customer.

4) Pricing and promotions

  • Prices are shown on the Site and are subject to change without notice.
  • Promotions, discounts, and coupon codes may have conditions such as expiry dates, usage limits, and product exclusions.
  • In case of an obvious pricing error, we may cancel the order and refund any amount received.

5) Orders and acceptance

  • Placing an order is an offer to buy. An order is considered accepted when it is confirmed and processed by us (for example, when it is prepared for dispatch).
  • We may cancel or refuse an order in situations such as suspected fraud, incorrect pricing, stock unavailability, delivery limitations, or verification issues.
  • If we cancel an order after receiving payment, we will process a refund according to our Refund & Return Policy.

6) Payments

  • We may offer one or more payment methods (for example, cash on delivery where available, bank transfer, or other methods shown at checkout).
  • You agree to provide accurate billing and payment details and authorize us (or our payment partners) to process your payment for the order.
  • We do not store full card details on our servers if payments are processed by third-party payment providers; those providers handle the sensitive payment data under their own terms.

7) Shipping and delivery

  • Delivery timelines shown on the Site or shared by support are estimates and may vary due to location, courier operations, weather, strikes, or other factors outside our control.
  • Shipping fees (if any) are shown at checkout or communicated before confirmation.
  • Please ensure your delivery address and phone number are correct. If an order cannot be delivered due to inaccurate details, refusal, or unavailability, re-delivery or return-to-origin charges may apply.

8) Inspection on delivery

When you receive your parcel, please check the package and items as soon as reasonably possible. If something is missing, damaged, or incorrect, contact contact@fankaronline.net promptly so we can help according to our Refund & Return Policy.

9) Accounts and customer information

  • If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.
  • You agree to provide accurate and up-to-date information and to notify us if you believe your account is compromised.

10) User content and reviews

  • If you post reviews or other content, you agree it will be truthful, not misleading, and not unlawful, abusive, or infringing.
  • We may moderate, remove, or refuse content at our discretion to protect customers and the Site.

11) Intellectual property

The Site content, including text, product listings, logos, and design elements, is owned by or licensed to Fankar Online and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without permission, except for personal, non-commercial use.

12) Limitation of liability

  • To the extent permitted under applicable law in Pakistan, Fankar Online will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products.
  • Our total liability for any claim related to an order will be limited to the amount you paid for the product(s) in that order, unless applicable law requires otherwise.

13) Warranties and disclaimers

  • The Site and services are provided on an “as available” basis. We do not promise uninterrupted or error-free operation.
  • Product suitability can vary by individual. Please read product information carefully and use items as intended.

14) Changes to these terms

We may update these Terms & Condition from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes means you accept the updated terms.

15) Contact

For questions, complaints, or case-specific help, contact our support team at contact@fankaronline.net.